Optimizing the Sales processes of a fast-growing company internationally

Sales performance optimization

2

SalesOps days per week on a mission

Background & Challenges

Work With Island, which has grown strongly since its creation, saw its operations initially managed by Yohann, its CEO. Rapid growth has highlighted the need to structure and optimize Sales operations, which led to the decision to delegate this mission to a Sales Ops expert.

Goals

  • Structure and optimize Sales processes to support growth.
  • Automate time-consuming tasks and improve operational efficiency.
  • Strengthen commercial management in multilingual and international markets.
  • Our solution

    Fabien, Sales Ops in Residence, intervened 2 days a week, with actions focused on:

    1. Analysis and Sales Playbook : Assessment of existing processes, writing an evolving guide to structure Sales operations.
    2. Commercial pipeline : Structuring and managing commercial forecasts by location.
    3. International expansion : Support in launching on the Spanish market and optimizing multilingual inbound/outbound strategies.
    4. Key indicators : Implementation of KPIs for a detailed analysis of performance by geographic area.

    Results

  • Sales process improvement : Clear structuring and alignment of practices thanks to the Sales Playbook.
  • Increased automation and efficiency : Reduction of time-consuming tasks and strengthening of operations.
  • International growth : Successful launch on the Spanish market and optimization of multilingual inbound/outbound flows.
  • Better performance analysis : Implementation of KPIs for accurate tracking by location.
  • We had the opportunity to work with Fabien to improve our HubSpot processes and document them in a Sales Playbook. Thanks to his expertise, we were able to redefine our sales pipeline, improve our processes, and automate many time-consuming tasks. I definitely recommend the Sales Ops in Residence team!
    Yohann Paulin
    CEO & Co-founder

    They trust us

    They trust us

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